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eCommerce FAQ's
 
 
General Questions
   
   
Do I have to have a website to use IEPL Cart?
 
No, IEPL Cart is not only shopping cart software, but is an entire website builder.
 
Is it difficult to use IEPL Cart?
 
No, not at all. In fact some clients start selling within hours of getting the cart. As a business owner, you don't have the time to learn a new software product, so we have designed an adminstrative area that is very easy to use and understand.
 
I want to accept credit cards through my store, do I need a merchant account?
 
No, IEPL Cart allows you to use PayPal as a payment method. PayPal doesn't have monthly fees and takes a very small percentage of the sale for a transaction fee. Using PayPal does have one disadvantage; the customer will be directed off your store to make the payment on PayPal. com. If you're looking for a low-cost alternative to paypal, you should look into PayPal Payments Pro, which keeps the customer on your site through the entire payment process.
 
Does the cart support different languages and currencies?
 
Yes, we support any number of different currencies and languages. This is all managed through the "Localization" setting in the adminstrative area of your cart. We are currently integrated with several international gateways including WorldPay, HSBC-CPI, DataCash, ProTx and more.
 
Is there a limit to the number of categories or products?
 
No, our cart has no category or product limitations. Add as many as you would like
 
Does the shopping cart support inventory tracking?
 
Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items are out of stock.
 
I need an affiliate program, who do you recommend?
 
IEPL Cart is integrated to work with iDevAffiliate, but any affiliate program will work with the cart. The cart can even pass over in-depth information to the affiliate program to help with reporting and advanced commission management.
 
Is the shopping cart search engine friendly?
 
Yes, in fact it's one of the most search engine friendly software applications avaliable today. The cart generates flat URL's, gives you complete meta tag control over all pages and allows you to create additional keyword dense pages.
 
Is there a quick-buy feature or do customer need to register?
 
With our cart, you have complete control over how the customer purchases your products. You can select One-Page Checkout or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional fields in the checkout process.
 
Can I set up my own shipping method based on weight / price / number or items ordered?
 
Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and more.
 
Can the cart support non credit-cart and offline payment methods?
 
Yes, the cart supports phone, fax, mail and more. You can also collect credit card information using PinnProcessing for transacting off-line or at a later date.
 
How does the cart determine sales tax?
 
The cart has two different methods for setting up sales tax, simple and advanced. For transactions in the US, we recommend using the simple method. If you need to set up VAT or other types of complex taxing structures, we suggest using the advanced mode.
 

 

 

 
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